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Yannick van den Bergen

Blog Post by Yannick van den Bergen

Yannick van den Bergen

Premium Plus supports Impermo during major customer service reorganisation

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Yannick van den Bergen

Optimisation of its own facilities department inspires Facilicom to introduce a new business model

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Yannick van den Bergen

Cassis Paprika: a single platform to support a heterogeneous team and several brands

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Yannick van den Bergen

Intolaw: a chatbot that predicts your liability

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Yannick van den Bergen

itsme® relies on Zendesk and Premium Plus to realize their international ambitions

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Yannick van den Bergen

How to scale your workflow using chatbots, WhatsApp and SunCo: the Brussels Airport story

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Yannick van den Bergen

Q8 reduces call centre costs and increases customer satisfaction thanks to Zendesk and Premium Plus

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Yannick van den Bergen

Premium Plus helps Edenred serve 1.5 million customers even better

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Yannick van den Bergen

De Lijn centralises, integrates and reduces the workload of helpdesks in several departments thanks to Premium Plus

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Yannick van den Bergen

Premium Plus helps Telador make the lives of partners and helpdesk staff easier

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