Date: Monday, March 17
Time: 14.00-18.00+
Place: Gent, Belgium
The world of customer experience is evolving rapidly, and AI is at the centre of this transformation.
Join us in Gent, Belgium, for an exclusive event co-organised along with Zendesk, where we’ll dive into the key CX Trends for 2025 and explore how AI is reshaping customer service.
CX specialists will guide you through the latest innovations in AI and automation. You’ll discover how businesses are using AI to streamline operations, enhance customer interactions, and drive measurable success. Be.At Venues, DPG Media, and other leading brands will share their experiences, showing how AI-powered tools are making a tangible difference in their organisations.
Join us for engaging presentations, in-depth discussions, and connect with like-minded professionals, while enjoying bites and drinks.
Secure your spot today, seats are limited!
Sprekers
Yannick Van de Voorde
CX Expert, Premium Plus
Ricardo Silva
Customer Experience & Front of House Manager, Be.At Venue
Sacha Convens
Account Executive, Zendesk
Stijn Van den Acker
Facility manager België & Nederland, DPG Media
Thomas Verschoren
Principal Solutions Consultant, Premium Plus
Christopher Arnst
Account Executive, Zendesk
Brecht Fourneau
Head of Growth, Skindr
Key Takeaways
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CX Trends 2025: Understand how AI is reshaping customer and employee experiences.
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AI in Action: See how AI tools can enhance CX & efficiency.
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Interactive Discussions: Join panel talks and see live demos.
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Real-World Insights: Gain knowledge from case studies, panel discussions, and expert talks with DPG Media, Be.at venue & SKINDR.
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Networking: Build connections with industry leaders, peers, and experts.
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