High-Stakes Support Tickets with Zendesk’s Agent Copilot
On-Demand Webinar
Day: March 6th, 2025
Transforming Support with AI-Powered Workflows
By popular demand, we’re turning our hackathon with Next Matter into a live webinar! In just 30 minutes, we’ll push the limits of Zendesk AI to resolve real-world tickets that typically take days—using only Agent Copilot actions and Next Matter workflows.
Date: March 6th, 2024
Join us for a hands-on exploration of how to automate complex support tickets that require coordination between teams, systems, partners, and customers.
Learn how to resolve them faster, reliably, and in full compliance—every single time.
Speakers
Thomas Verschoren
Senior Solutions Specialist, Premium Plus & Internal Note
Petro Vaxevanakis
Marketing Lead, Next Matter
Michael Guan
Customer Success Partner, Next Matter
Marc Voigt
AI Solution Consultant, Zendesk
Key Highlights
- How to use Zendesk’s Agent Copilot to streamline enterprise workflows
- Real-world automation for fintech, retail, and large-scale cases
- The impact of AI-powered workflows on compliance, SLAs, and efficiency
If you’re looking to maximize AI investment with workflows and elevate support,
this session is for you!